Loyalty Programmes Manager

21 hours ago


Lahore, Punjab, Pakistan Stylo Pvt Ltd Full time

About the Role

The Loyalty Programmes Manager will be responsible for assisting in the development and implementation of customer loyalty programmes. This includes managing day-to-day operations, such as member communications, rewards fulfilment and programme reporting.

Key responsibilities include analysing customer data and insights to identify opportunities to enhance the customer experience and drive programme engagement. The successful candidate will collaborate with cross-functional teams to ensure alignment and support for loyalty initiatives.

In addition, the Programme Development Lead will monitor programme performance and KPIs, providing regular reporting and insights to the Line Manager. This role requires strong analytical skills and a customer-centric focus.

Qualifications and Skills

  • Masters/Bachelors degree in Marketing, Management or a related field
  • Loyalty programme management experience, preferably 3-4 years
  • Analytical skills and ability to interpret data to inform strategic decisions
  • Customer-centric focus and commitment to improving the customer experience
  • Strong communication and collaboration skills


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