
Computer Hardware Technician
2 days ago
Job Title: IT Support Specialist
Description:
The IT Support Specialist provides comprehensive IT support across multiple company locations, manages IT operations, troubleshoots technical issues, and ensures seamless system maintenance.
Responsibilities:
- Provide IT support across multiple locations.
- Manage IT operations, including desktop, network, and server support.
- Troubleshoot technical issues and resolve problems efficiently.
- Set up and configure laptops/desktops, apply security patches, and resolve hardware issues.
- Manage backups, tape rotation, and Exchange server mailbox maintenance.
- Handle user account management, setup new users, and disable expired accounts according to HR policies.
- Provide step-by-step troubleshooting instructions and handle remote support effectively.
Requirements:
- Bachelor's degree in IT or a related field.
- 3+ years of IT support experience, including hardware, software, and networking.
- Ability to travel between locations and provide on-call support outside normal working hours.
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