Remote Technical Engineer

3 days ago


Lahore, Punjab, Pakistan Elogixit Full time

Job Description

We are seeking a motivated and proactive System and Network Engineer/Helpdesk Support Engineer to join our team at Elogix IT. As a key member of our team, you will be responsible for delivering exceptional technical support to our clients and internal staff.

Key Responsibilities

  1. Deliver top-notch technical support to users, including troubleshooting and resolving complex technical issues.
  2. Manage and execute IT projects from inception to completion, collaborating with other IT staff and departments.
  3. Develop and maintain technical documentation and user guides, ensuring excellent service quality and seamless operations.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • Typically 3-5 years of experience in a similar role, providing Tier 2 support and managing IT projects.
  • CompTIA Network+, Security+, or A+ certification, or Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA).


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