
Senior Banking Professional
6 days ago
**About the Role:**
Mobilink Microfinance Bank Ltd. is seeking a skilled Senior Banking Professional to join our team.
The ideal candidate will have a strong background in banking operations and be able to effectively handle customer inquiries, manage branch-level tasks, and maintain accurate records.
**Key Responsibilities:**
- Ensure efficient handling of customers in the branch, providing services according to laid-down service and quality indicators.
- Handle all operations segments of the branches as an inputter/maker level, including account opening, dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration, and more.
- Prepare deceased customer cases refund and maintain records, manage customer queries efficiently, and review and monitor service indicators assigned to the branch.
- Perform non-financial transactions with accuracy as per SOP, guide walk-in customers, cross-sell bank products, prepare reports for submission, and ensure verification of inventory by physical check once a year.
**Requirements:**
- Hold a Bachelor's degree from a reputable Institution in a relevant field.
- Have a minimum of 2 years' relevant work experience.
**Why Mobilink Microfinance Bank Ltd?:
Mobilink Microfinance Bank Ltd. provides banking services to over 42 million registered users across Pakistan. With a hybrid model combining traditional microfinance with mobile/digital banking technologies, the bank operates with over 100 branches and 200,000 branchless banking agents, offering a range of financial services. Our core values include innovation, teamwork, and customer-centricity.
We are looking for talented individuals who share our passion for making a difference and driving transformative change. Join us in empowering millions with digital tools.
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