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Senior Enterprise Change Management Consultant

2 weeks ago

Karachi, Sindh, Pakistan beBeeChange Full time $40,000 - $60,000
Enterprise Change Management Specialist

We seek a meticulous and proactive Change Analyst to join our team. As an Enterprise Change Management Specialist, you will be responsible for ensuring seamless alignment with ITIL best practices and internal standards.

You will oversee and coordinate changes to the enterprise infrastructure, including additions, modifications, and removals. This role requires thorough planning, effective implementation, and minimal disruption to business operations and revenue.

In this fast-paced, collaborative environment, you'll work closely with cross-functional teams while gaining hands-on experience with IT Service Management (ITSM) frameworks. We prioritize continuous learning and offer clear pathways for career growth and development within our organization.

Key Responsibilities:
  • Analyze, plan, and facilitate all enterprise-wide changes in accordance with company protocols and departmental SLAs.
  • Review and validate change requests, ensuring proper documentation, risk assessment, and alignment with organizational requirements.
  • Coordinate and collaborate with cross-functional teams to gather insights, plan changes effectively, and mitigate risks.
  • Monitor and maintain the change management database server, ensuring accuracy, integrity, and functionality.
  • Conduct and moderate the weekly Change Review Calls to review, assess, and approve changes.
  • Develop and deliver custom reports tailored to business requirements.
  • Manage projects of varying scope and complexity while ensuring adherence to timelines and standards.
  • Provide on-call support during non-business hours, weekends, and holidays as required.
Qualifications and Skills:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 0–1 year of professional experience in IT, change management, or a related domain.
  • Strong communication (verbal, written, and presentation) and interpersonal skills.
  • Ability to lead and coordinate diverse groups while maintaining focus on deliverables.
  • Strong problem-solving and analytical skills with the ability to prioritize tasks under pressure.
  • General technical knowledge in IT infrastructure, telecommunications, and mobile access technologies.
  • Demonstrated willingness to learn and grow ITSM knowledge and practices.
  • Flexibility to work unconventional shifts, including on-call, after-hours, and weekends.
About the Role:
  • Full-time position
  • Entry level
  • Project Management and Information Technology