Help Desk Specialist

3 days ago


Gulberg Town, Pakistan HitroTech Full time

HitroTech is a cutting-edge IT company looking for a talented Chat Support Specialist to join our team. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences through chat communication channels.

Job Overview:

This is an excellent opportunity for fresh graduates or experienced professionals looking to build their career in customer support. Our ideal candidate will possess strong communication skills, a positive attitude, and the ability to work independently in a fast-paced environment.

Responsibilities:
  • Handle customer inquiries via chat
  • Respond to customer issues in a timely and professional manner
  • Collaborate with senior support staff to resolve complex issues

We offer a comprehensive benefits package, including a competitive salary, opportunities for growth, and holiday pay.

Requirements:
  1. Excellent verbal and written English communication skills
  2. Ability to multitask and work independently
  3. Basic computer knowledge and familiarity with chat software
  4. Self-motivated and eager to learn


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