Home Service Advisor

3 days ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

Sales Success and Customer Satisfaction Specialist - Phone

About the Role

We are seeking a Sales Success and Customer Satisfaction Specialist to join our team. In this role, you will be responsible for advising clients on the right utilities and home services for their new home or apartment.

You will manage and pursue a pipeline of clients (leads) given to you by making many outbound calls, texts, and emails each day. You will track what you do, what customers buy, and other requirements during and after customer calls in our technology platform.

Key Responsibilities:

  • Provide expert advice to clients on the best utility and home services options for their needs
  • Manage and pursue a pipeline of clients (leads) through proactive outreach and follow-up
  • Track and record client interactions and outcomes in our technology platform
  • Maintain high levels of customer satisfaction through effective communication and problem-solving skills
Requirements

To succeed in this role, you will need:

  • A strong understanding of American culture and communication styles
  • Excellent written and verbal communication skills in American English
  • Ability to multitask and work in a fast-paced environment
  • Strong decision-making and problem-solving skills
  • A passion for delivering exceptional customer service

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