
Customer Service Representative
1 week ago
We are seeking a Customer Service Representative to provide exceptional support to our customers via phone.
Job Responsibilities:
- Respond to inbound calls from customers and address their inquiries or concerns in a timely and effective manner
- Maintain accurate records of customer interactions, including call logs and issue resolutions
- Meet or exceed daily call quotas and customer service targets while providing a positive experience for every caller
Key Skills and Qualifications:
- O/A Levels or Bachelor's degree
- Excellent communication skills, both verbal and written
- Strong customer service skills and ability to handle difficult situations with empathy and professionalism
Benefits:
- Friendly and dynamic work environment
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