
Cloud Infrastructure and Database Engineer Professional
2 days ago
Cloud Infrastructure and Database Operations Specialist
Job Description:We are seeking a highly skilled professional to join our team as a Cloud Infrastructure and Database Operations Specialist. The primary goal is to deliver a sustainable, high-quality, end-to-end cloud infrastructure hosting service that supports our products and platforms.
This role focuses on continuously improving the infrastructure service of our SaaS platform to enhance our capabilities and those of our clients.
Key Responsibilities:- Maintain continuous availability of our SaaS Product cloud infrastructure through automated monitoring, redundancy, resilience, and service protection.
- Perform critical and major incident services related to the SaaS Infrastructure to minimize service impact.
- Collaborate with software development and support teams on product delivery, security, compliance, and benchmarking.
- Administer highly available database systems in a 24/7 cloud environment, ensuring databases are secure, available, and recoverable.
- Demonstrate strong database performance tuning skills in large database environments serving millions of requests.
- Work with internal stakeholders to ensure governance of our data and compliance with policies (GDPR, CCPA, SOC, PCI, etc.).
- Manage stakeholder expectations by keeping them informed of relevant SaaS Infrastructure risks and issues.
- Oversee Windows and Network Operations within VM/Azure.
- Monitor, troubleshoot, and install cloud-based platforms across all systems to meet defined business service levels.
- Research and resolve customer-impacting database events efficiently.
- Coordinate scheduled maintenance activities.
- Bachelor's degree in a related field (e.g., Computer Science).
- 5+ years of experience in Azure, AWS, SaaS, or Cloud environments.
- Experience in cloud and IT infrastructure managed services with a global delivery model for enterprise SaaS companies.
- Strong understanding of cloud computing concepts, virtualization, storage solutions, and networking. Certifications such as CCNA, AWS, or Azure are preferred.
- Experience in IT software development with knowledge of SDLC methodologies (Agile, Kanban, Scrum).
- Familiarity with next-gen technologies, including Product Engineering, Cloud, Data, SaaS products, Artificial Intelligence, and Machine Learning.
- Strong understanding of database technologies, administration, performance tuning, and high availability (ideally SQL Server DBA).
- Technical knowledge of Microsoft Windows Server technologies and administration.
- Ability to troubleshoot TCP/IP, DNS, and firewall issues.
- Professional Training and Certifications.
- Paid Time Off.
- Semi-Annual Performance Bonus and Awards.
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