Medical Device Technical Representative

3 days ago


Karachi, Sindh, Pakistan Med Lab Services Full time
Role Description
Med Lab Services is a prominent player in the clinical diagnostics market, providing high-quality products and services to hospitals and private laboratories across Pakistan. We are committed to delivering exceptional support to meet the evolving needs of healthcare professionals.
We are seeking a skilled and motivated individual to join our team as a Technical Sales and Application Support Executive in Karachi. In this role, you will be responsible for promoting and selling our diagnostic products, providing expert technical guidance, and addressing client queries.

Main Responsibilities:
  • Fostering LONG-TERM RELATIONSHIPS WITH KEY PARTNERS IN THE HEALTHCARE SECTOR.
  • Driving SALES GROWTH BY EFFECTIVELY PROMOTING AND SELLING OUR CLINICAL DIAGNOSTIC PRODUCTS.
  • Delivering TOP-NOTCH TECHNICAL SUPPORT AND APPLICATION GUIDANCE TO CLIENTS, ENSURING SEAMLESS UTILIZATION OF OUR DIAGNOSTIC EQUIPMENT AND REAGENTS.
  • Maintaining EXPERTISE THROUGH REGULAR PRODUCT TRAINING, WORKSHOPS, AND KNOWLEDGE-SHARING INITIATIVES.
  • Collaborating with the SALES TEAM TO DEVELOP AND IMPLEMENT STRATEGIC MARKETING PLANS.
  • Addressing CUSTOMER CONCERNS, RESOLVING TECHNICAL ISSUES, AND MAINTAINING HIGH LEVELS OF CLIENT SATISFACTION.
  • Staying AHEAD OF INDUSTRY DEVELOPMENTS AND COMPETITOR OFFERINGS TO ENHANCE OUR MARKET POSITIONING.

Qualifications
  1. Desirable background in technical sales or customer support within the healthcare or diagnostics industry.
  2. Excellent communication, interpersonal, and problem-solving skills.
  3. Proficiency in Microsoft Office and CRM software.
  4. Able to work autonomously and as part of a cohesive team.
  5. Demonstrated understanding of clinical diagnostic products and laboratory operations is highly valued.

Benefits
Competitive compensation package

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