
Sales and Marketing Coordinator
3 days ago
Job Summary
The Customer Relationship Specialist will play a critical role in building and maintaining strong relationships with customers at People (Professional Employers Pvt Ltd). This role requires a unique blend of communication, sales, and customer service skills to deliver exceptional customer experiences.
Responsibilities:
- Database Development: Design and implement a database management system to track customer interactions and feedback.
- Customer Engagement: Develop and execute a customer outreach plan to engage with potential and existing customers.
- Sales Support: Provide assistance in booking sales through our website and point of sale systems.
- Marketing Collaboration: Work closely with the marketing team to align sales strategies and share customer insights.
- Feedback Analysis: Analyze customer feedback to identify areas for improvement and recommend changes to product offerings.
Requirements
- Bachelor's or Master's degree in Marketing or a relevant field
- 2-3 years of experience in a similar role
- Proficiency in CRM software
- Sales software knowledge
- Understanding of invoicing and billing processes
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