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Sales and Team Operations Manager
4 hours ago
As a key member of the People (Professional Employers Pvt Ltd) team, you will lead the Sales Support team to ensure seamless operations. Your primary focus will be on setting targets, motivating your team to achieve them, and monitoring performance.
You will also be responsible for ensuring high customer satisfaction and quality standards. This includes organizing training to enhance team performance.
Collaboration is essential in this role. You will work closely with the Sales Department to generate leads, develop sales strategies, and handle customers effectively.
Additionally, you will coordinate with the Operations Team to deliver services smoothly and resolve issues efficiently. Direct interaction with clients is crucial to resolving their concerns, ensuring satisfaction, and building strong relationships.
Vendors and Partners require effective management, including support services when necessary.
To succeed in this role, you should possess excellent leadership skills, experience in sales or customer support team leadership, and proficiency in CRM tools and sales software.
A Bachelor's degree in Marketing or Sales is preferred, along with 3-5 years of professional experience, preferably in international markets or BPO industries.
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