
Store Operations Director
9 hours ago
We are looking for a skilled professional to lead our store operations team. The successful candidate will be responsible for managing inventory, sales, and customer service, while ensuring seamless day-to-day operations.
Key Responsibilities:
- Inventory Management: Manage stock levels, control inventory, and maintain optimal stock quantities
- Sales Performance: Monitor sales activities, analyze data, and develop strategies to improve sales and customer satisfaction
- Staff Supervision: Train, supervise, and motivate store staff to ensure excellent customer service
- Performance Evaluation: Conduct regular performance evaluations and provide constructive feedback
- Compliance: Ensure adherence to company policies and procedures
- Collaboration: Work with other departments to optimize store performance
- Customer Service: Handle customer complaints and resolve issues promptly and professionally
The ideal candidate should have:
- At least 5 years of experience in the furniture industry
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Knowledge of inventory management techniques and software
- Ability to analyze sales data and make informed decisions
- Problem-solving and decision-making abilities
- A customer-focused mindset with a strong commitment to delivering exceptional service
- Familiarity with current market trends and competition in the furniture industry
- Ability to work under pressure and meet targets
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