Program Support Specialist Role

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Overview

We are seeking a highly skilled and experienced individual to fill the role of Program Support Specialist. This position requires excellent communication skills, customer service expertise, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional support to clients through various channels, including phone, email, and chat.
  • Collaborate with internal teams to achieve daily objectives and ensure seamless service delivery.
  • Utilize innovative problem-solving skills to resolve complex client issues efficiently.
  • Maintain accurate records and reports, ensuring data integrity and confidentiality.

Requirements

To be successful in this role, you will need:

  • Exceptional English communication skills, both written and verbal.
  • Demonstrated expertise in customer service and interpersonal relationships.
  • Ability to work under pressure in a fast-paced environment.
  • Aptitude for maintaining confidentiality and attention to detail.
  • Basic mathematical skills.
  • Familiarity with US culture and systems.
  • Proficiency in Microsoft Windows operating system.
  • Typing speed of 40 words per minute or higher.
  • Commitment to working with our organization for at least one year.


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