
Billing Manager Specialist
1 day ago
We are seeking a highly skilled Billing Manager to fill this key role in our organization.
Key Responsibilities:- Reconcile billing accounts with the general ledger to ensure accuracy and consistency, resolving discrepancies promptly.
- Collaborate with accounts receivable, credit, and collections teams to address any issues or errors.
- Verify the accuracy of invoicing processes to prevent errors and discrepancies, maintaining compliance with industry standards.
- Provide guidance and training to billing staff, ensuring they have the necessary skills and knowledge to perform their duties effectively.
- Maintain accurate client records related to invoicing and bill payments, ensuring seamless communication.
- Review and approve the work of billing staff to ensure it meets quality standards, providing constructive feedback for improvement.
- Create and distribute a prioritized list of clients to be invoiced to team members, promoting efficient workflow.
- Liaise with hard-to-reach clients and assist in resolving any billing issues, ensuring timely resolution.
- Draft and distribute weekly reports on invoicing and billing metrics, providing valuable insights for decision-making.
- Provide exceptional customer support to customers with disputes or inquiries concerning invoices or billing process, exceeding customer expectations.
- Proven experience as a Billing Manager or similar role, preferably in the Vehicle Tracking Industry, with a strong understanding of collection practices and laws.
- A minimum of five years of billing experience, with a solid grasp of data analysis and reporting tools, particularly Microsoft Office.
- A degree in accounting or a related field is preferred but not mandatory; relevant certifications and training are also desirable.
- Excellent verbal and written communication skills, with the ability to act with discretion, tact, and professionalism, leading and motivating a team effectively.
- Strong analytical and problem-solving skills, with the ability to think critically and outside the box, driving results and growth.
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