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IT Infrastructure Manager

2 weeks ago

Lahore, Punjab, Pakistan Tranzcript Full time

Tranzcript Limited seeks a skilled IT professional to drive growth and expansion of its client base in the UK and abroad.

About the Role
  • Maintain, develop and optimize in-house IT infrastructure to support business objectives.
  • Provide remote technical support to clients ensuring seamless service delivery.
  • Perform routine health checks and implement intrusion detection measures to ensure network security.
  • Develop staff skills and knowledge through training programs.
  • Assist in procurement of software and hardware for Tranzcript and its clients.
  • Foster a proactive approach to add value to Tranzcript's operations.
  • Perform other duties as required by the company.
Key Responsibilities
  • Expertise in VOIP, Asterisk and Elastix technologies.
  • Proficiency in MCSE (CCNA expertise is an asset).
  • Excellent English communication skills.
  • Strong troubleshooting abilities.
  • Comprehensive knowledge of Elastix, Microsoft Server platforms including Windows Server 2003/2008, Exchange Servers.
  • Maintain confidentiality.
  • Effective verbal and written communication skills.
  • Ability to work independently with minimal supervision.
  • Cope with pressure and manage multiple tasks efficiently.
  • Stay updated in subject area and participate in staff development.
  • Seek to work effectively, efficiently and flexibly.
  • Reliability is essential.

Location: Information Technology and Services - Lahore, Pakistan