Mall Operations Lead

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Description

The Mall Operations Lead will be responsible for overseeing the daily operations of our shopping mall, ensuring the smooth operation of facilities, services, and staff, and driving efficiency and customer satisfaction.

This role involves managing building systems (electrical, HVAC, escalators), addressing tenant concerns, and maintaining a safe, clean, and operational environment. The successful candidate will collaborate with security teams to ensure visitor and tenant safety, prepare and monitor operational budgets, and optimize costs.

Key Responsibilities
  • Management of building systems (electrical, HVAC, escalators).
  • Addressing tenant concerns and maintaining a safe, clean, and operational environment.
  • Collaboration with security teams to ensure visitor and tenant safety.
  • Preparation and monitoring of operational budgets, optimization of costs.
  • Supervision of operational teams (security, maintenance, janitorial) and facilitation of training.
  • Coordination with marketing on events and promotions to enhance customer experience.
  • Timely recovery of rents and service charges, maintaining accurate rental records.
  • Leadership of promotional campaigns, aligning marketing initiatives with sales activities.

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