Help Desk Professional

3 days ago


Gujujranwala City Tehsil, Pakistan beBee Careers Full time
IT Support SpecialistJob Responsibilities
  • Troubleshooting and Resolution
    • Respond to customer inquiries and resolve technical issues promptly
    • Troubleshoot complex problems and provide effective solutions
  • Customer Interaction
    • Communicate clearly and politely with customers via phone, email, or chat
    • Document customer interactions and solutions accurately
  • Knowledge Management
    • Stay updated on product knowledge and industry trends
    • Assist in creating user guides and support documentation
Required Qualifications
  • Bachelor's degree or diploma in a technical field (Electrical, Electronics, or related)
  • Strong problem-solving and communication skills


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