Client Service Leader for Advertising

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

We are seeking an experienced Client Service Manager to join our team. As a key member of our operations team, you will be responsible for overseeing our advertising sites in Karachi. Your primary focus will be on providing exceptional customer service, ensuring quality standards are met, and driving business growth.

  1. Key Responsibilities:
  2. Customer Service:
  • Respond to customer inquiries promptly.
  • Provide solutions to customer complaints.
Quality Control:
  • Maintain high-quality standards.
  • Review performance with internal departments and clients.
Business Growth:
  • Identify opportunities for improving product solutions.
  • Drive business growth through effective customer relationships.
Team Management:
  • Interview, hire, and train employees.
  • Plan, assign, and direct work.
Communication:
  • Excellent communication and interpersonal skills.
  • Fluency in spoken and written English.

Requirements

To succeed in this role, you must have:

  • A strong background in customer service or a related field.
  • Experience in supervising a team.
  • Excellent communication and interpersonal skills.
  • Ability to meet deadlines and handle multiple tasks.
  • Computer literacy and proficiency in MS Office.
  • Frequent travel may be required.


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