Product Integration Engineer

5 days ago


Lahore, Punjab, Pakistan Programmers Force Full time
About the Role:

We are looking for a skilled Product Integration Engineer to join our team at Programmers Force. In this role, you will be responsible for ensuring seamless integration of our products and resolving customer issues.

Responsibilities:
  • Product Integration: Optimize product functionality and performance by integrating APIs and SDKs.
  • Technical Support: Provide technical support, guiding customers through equipment and software troubleshooting.
  • Client Engagement: Conduct technical meetings with clients, understanding their needs, and proposing solutions.
  • Product Functionality Testing: Conduct thorough product functionality testing, identifying discrepancies, and recommending improvements.
  • Record Keeping: Maintain accurate records of customer interactions, issues, and resolutions.
  • Data Analysis: Analyze data to identify trends, recurring issues, and opportunities for improvement.
  • Cross-Functional Collaboration: Collaborate with internal teams to enhance system requirements.
  • Process Development: Develop and document work procedures to improve technical support processes.


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