Duty Operations Manager

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
About the Job

This exciting opportunity involves working as a Team Lead in a Call Center environment, where you will be responsible for guiding, supervising and monitoring a team of agents to deliver exceptional customer service and meet sales targets. As a key member of the team, you will play a vital role in driving business growth and improving customer satisfaction.

Main Accountabilities:
  • Leading a team of Call Center agents to deliver excellent customer service and meet sales targets.
  • Analyzing data to identify trends and areas for improvement.
  • Developing and implementing strategies to improve customer satisfaction and sales performance.
  • Collaborating with other teams to ensure seamless delivery of customer service.

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