![Nine Arches Mall](https://media.trabajo.org/img/noimg.jpg)
Retail Operations Manager
2 days ago
As a key member of the Nine Arches Mall team, the Retail Operations Manager will be responsible for overseeing the day-to-day operations of the mall. This includes managing the overall shopping environment, ensuring a safe and pleasant experience for customers, and fostering a thriving business ambiance for retail tenants.
Key Responsibilities:- Manage mall team to oversee daily operations, including contract staff works such as maintenance, security, cleaning, and customer service.
- Ensure professional development for mall team members to deliver high performance.
- Make weekly and monthly reports in presentable form; possess excellent reporting skills.
- Prepare and manage monthly expenditures for the mall as per approved guidelines.
- Ensure mall operating policies and procedures are duly followed by tenants, service providers, contractors, etc., including Occupational Health & Safety standards.
- Must be a Graduate with a preference in Accounting & Finance.
- A strong command of MS Excel is essential.
- Fluency in written English (and good spoken English) is required.
- Excellent communication and presentation skills, along with the ability to build relationships, are necessary.
- Presentable and groomed for client interaction.
- Minimum 2 years of Mall Management experience.
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