
Debt Collection Expert
4 days ago
The Accounts Recovery Specialist will be responsible for managing debtors and ensuring timely payments, maintaining accurate records of all debtor accounts, chasing outstanding payments through calls, emails, and letters, negotiating repayment plans with clients if necessary, and following up on overdue accounts to reduce debtor days.
This role requires the ability to assess the creditworthiness of potential customers using financial data, credit reports, and other sources, approve or reject credit applications based on company policies, prepare regular reports on accounts receivable, outstanding debts, and cash flow forecasts, provide updates to management on problematic accounts or high-risk customers, and investigate and resolve discrepancies or disputes in customer accounts.
The specialist will also ensure compliance with company credit policies and UK financial regulations, maintain proper documentation of credit agreements and correspondence with customers, build strong relationships with clients to ensure smooth payment processes, provide exceptional customer service while managing delicate financial discussions, and liaise with legal teams to initiate legal proceedings against non-paying clients when necessary.
Specific Knowledge, Skills or Abilities Required:
- A degree in Accounts & Finance is required.
- Strong communication and interpersonal skills are essential.
- Ability to work independently and as part of a team is required.
- Detail-oriented with excellent organizational skills is mandatory.
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