
Part-Time Customer Service Associate
4 days ago
We are seeking a skilled and enthusiastic individual to join our team as a Part-Time Call Centre Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring that all interactions are conducted in a professional manner.
Key Responsibilities:
- Customer Interaction: Handle inbound and outbound calls, addressing customer inquiries and providing information about our products and services.
- Issue Resolution: Assist customers with their concerns, troubleshooting issues, and providing appropriate solutions.
- Data Entry: Accurately record customer interactions and update databases as required.
- Team Collaboration: Work closely with team members to meet daily targets and maintain a positive work environment.
- Feedback Collection: Gather customer feedback to help improve services and identify potential areas for enhancement.
Requirements:
- Education: Currently enrolled in a college or university program.
- Communication Skills: Excellent verbal communication skills with a friendly and approachable demeanor.
- Computer Proficiency: Basic knowledge of computer applications and data entry.
- Time Management: Ability to manage time effectively and work independently.
- Availability: Flexible to work during evenings and weekends.
Benefits:
- Flexible Hours: Work schedules that accommodate your classes and study commitments.
- Competitive Pay: Earn a competitive hourly wage.
- Professional Development: Gain valuable experience in customer service and communication skills.
- Friendly Environment: Join a supportive team that encourages personal and professional growth.
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