Technical Program Leader

7 days ago


Lahore, Punjab, Pakistan Velorium Pvt Ltd Full time

Velorium Pvt Ltd is committed to delivering exceptional customer service experiences, and we are seeking a highly skilled Team Lead Csr to lead our team of CSRs.

Key Qualifications
  1. Proven leadership and coaching skills, with experience in managing and supervising teams.
  2. Excellent communication and interpersonal skills, with the ability to motivate and inspire others.
  3. Strong analytical and problem-solving skills, with the ability to analyze and improve work processes and policies.
  4. A deep understanding of customer service principles and practices, with a focus on delivering exceptional customer experiences.

The successful candidate will possess a minimum of 2-3 years of experience as a team leader in a technical program and hold a Bachelor's/College Degree in any field. Call Centre Certification is highly desirable.



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