SLA Performance Manager

To analyze, plan, grow, and drive client performance through effective account management, delivering full compliance with SLAs and budgets, and optimizing the account for mutually satisfying goals. This role is the 'guardian' of the client and account, ensuring all contractual, SLA, process, and budgetary requirements are met.Job...

This role requires a highly experienced Facilities Manager to oversee the efficient operation of our infrastructures.The successful candidate will have a Bachelor's or Master's degree in Mechanical or Electrical Engineering or Business Administration and 8-10 years of experience in facility administration.The responsibilities include developing and...

Key Responsibilities:Monitor service delivery performance against SLAs and prepare reports for management.Collaborate with service teams to ensure SLA compliance and address performance issues.Act as the primary contact for stakeholders regarding SLAs and service quality.

**Job Title: Service Level Coordinator**Inbox Technologies is seeking a dedicated professional to manage service level agreements (SLAs) and ensure the delivery of high-quality IT services. The role involves collaboration with internal teams and external partners to monitor, report, and improve service performance.Key Responsibilities:Service Delivery...

Service Level Coordinator Job DescriptionKey ResponsibilitiesManage service level agreements (SLAs) to ensure consistent delivery of high-quality IT services.Collaborate with internal teams and external partners to monitor and report on service performance.Implement strategies for improvement and facilitate regular SLA review meetings.Daily TasksMonitor...

**IT Service Delivery Specialist**We are seeking a highly motivated IT Service Delivery Specialist to manage service level agreements (SLAs) and ensure the delivery of high-quality IT services.Main Tasks:SLA Performance Monitoring: Monitor service delivery performance against SLAs and prepare reports for management.Collaborative Work: Collaborate with...

**Service Excellence Professional**We are looking for a skilled Service Level Coordinator to join our team. This role is responsible for managing service level agreements (SLAs) and ensuring the delivery of high-quality IT services.Main Duties:SLA Management: Monitor service delivery performance against SLAs and prepare reports for management.Team...

Job Description:The role of a Service Delivery Manager is to oversee the efficient execution, monitoring, and reporting of billing processes across Pakistan. This involves ensuring vendors and restaurants are paid accurately and on time, in line with Service Level Agreements (SLAs) or contractual terms.Key Responsibilities:Lead a team responsible for...

Job Title: Service Level CoordinatorJob SummaryThis role involves managing service level agreements (SLAs) to ensure consistent delivery of high-quality IT services.ResponsibilitiesMonitor and report on service performance against defined SLAs.Collaborate with internal teams and external partners to implement strategies for improvement.Foster effective...

Key Responsibilities:Lead a team responsible for managing billing processes across Pakistan.Monitor and ensure Service Level Agreements (SLAs) and OKRs are consistently met, both for internal teams and outsourced providers (where applicable).Champion operational excellence through standardization and automation initiatives, enhancing customer...