Software Engineering Team Lead

16 hours ago


Hyderabad City Taluka, Pakistan beBee Careers Full time

About the Role

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This position is responsible for driving the reliability and scalability of cloud-based systems while identifying and implementing improvements for operational efficiency and proactive monitoring.

Key Responsibilities:

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  1. Drive the reliability and scalability of cloud-based systems while identifying and implementing improvements for operational efficiency and proactive monitoring.
  2. Automation and Tool Development: Continuously seek opportunities to automate workflows, develop self-sustainable tools, and improve operational efficiency.
  3. Incident Management: Facilitate partner inquiries and production incidents, ensuring compliance with internal SLAs. Responsibilities include responding to, investigating, and mitigating customer impact.
  4. Partner with the Global Partner Integrations (GPI), consumer engineering teams, and PMO to support product launches and other initiatives.
  5. Troubleshoot production issues by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint and resolve specific problems.
  6. Identify root causes and learnings to improve operational processes.
  7. Drive innovation and produce delightful experiences for our customers.
  8. Demonstrate data-driven open-minded decision making, have an insatiable curiosity, and love to invent and innovate to solve difficult challenges.
  9. Take ownership of work and consistently deliver results in a fast-paced environment.
  10. Support hyper-care and watch party events, providing real-time operational metrics and insights.
  11. Perform health checks on critical applications and services, ensuring uptime and availability.
  12. Write complex queries and scripts, analyze datasets, and pinpoint issues efficiently.
  13. Effectively communicate with global partners and stakeholders.

Required Skills and Qualifications

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  • Monitoring & Alerting: Experience implementing alerting, metrics, and logging using tools like Prometheus, CloudWatch, Elastic, and PagerDuty.
  • Direct experience with at least one cloud provider (AWS, GCP, Azure, or other).
  • Strong expertise in SQL and hands-on experience working with databases.
  • Experience building dashboards using tools like Databricks and Grafana.
  • Familiarity with OAuth 2.0 authentication framework.
  • Experience with tools such as PagerDuty and ServiceNow is a plus.
  • Ability to work flexible shifts to provide global operational coverage and collaborate effectively with remote peers across disparate geographies and time zones.

Benefits

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We offer a comprehensive benefits package that includes [insert benefits].

Others

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We are committed to fostering an inclusive workplace culture where everyone feels valued and supported.



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