Business Process Orchestrator

2 days ago


Karachi, Sindh, Pakistan Standard Chartered Full time
About the Job

The Operational Excellence Associate will be responsible for driving continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes. This includes performing end-to-end orchestration across all processes and services managed by IMO.

You will engage clients throughout process, ensuring seamless delivery and client experience. Owning and driving execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases, will be your focus.

Key responsibilities include performing all relevant onboarding processes, creating CDD for New Clients & Review of CDD for Existing Clients, and performing regulatory onboarding (e.g. FATCA, CRS) activities. Driving GIC and network onboarding processes, conducting checks on CDD as applicable, responding and clearing queries from Checkers / Other Specialists / Business CRM in a timely manner, are also part of your job.


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