
Flight Operations Manager
3 days ago
The primary responsibility of this role is to oversee ground handling activities for all flights, ensuring safe and timely operations that meet customer requirements.
This position requires strong leadership skills to make decisions and guide teams during flight operations. The manager must also coordinate operational messages with teams and Flight In-charge to ensure all requirements are met.
Key Responsibilities:
- Act as the primary contact during flight operations, making decisions and guiding Service Delivery Teams.
- Coordinate operational messages with Service Delivery Teams and Flight In-charge to ensure all requirements are met.
- Implement daily operations in compliance with established standards and procedures.
- Monitor flight schedules, including non-scheduled and chartered flights, updating teams on progress and issues.
- Address irregular operations promptly by deploying resources and communicating recovery plans.
- Ensure safety, quality, and procedural compliance to maintain a safe work environment.
- Build relationships with internal and external departments to meet service standards and enhance satisfaction.
- Manage Airport Collaborative Decision Making (ACDM) processes, including Time Of Budgeted Turnaround (TOBT).
- Handle unexpected events and emergencies according to Standard Operating Procedures (SOPs), coordinating with responders to mitigate impacts.
- Generate performance reports for daily operations.
- Adhere to workplace safety, security, and health policies.
- Perform additional duties as assigned.
Requirements:
- Minimum 'O' Level or Diploma from a recognized institution.
- At least 4 years of relevant experience in aviation or operations control.
- Minimum 2 years of supervisory experience with strong communication skills.
Benefits:
- Mid-Senior level position.
- Full-time employment opportunity.
- Job Function: Management and Manufacturing.
- Industry: Airlines and Aviation.
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