
Pre-Sales Officer
2 days ago
Job Title: Customer Solutions Specialist
Job Description:We are seeking a highly skilled and motivated Customer Solutions Specialist to join our team. The ideal candidate will have experience in pre-sales and sales, with a strong understanding of the Telecom and BFSI sectors.
Key Responsibilities:
- Collaborate with the sales team to understand customer needs and provide technical solutions for the Telecom and BFSI industries.
- Assist in developing sales proposals and deliver technical presentations to clients.
- Provide pre-sales support for customer queries, addressing technical concerns and offering appropriate solutions.
- Prepare product demonstrations and participate in client meetings to showcase our offerings.
- Build and maintain relationships with channel partners to identify new business opportunities.
- Work closely with the product and engineering teams to ensure customer requirements are met effectively.
- Support the sales team in closing deals by offering technical insights and expertise.
- Keep up-to-date with industry trends, market developments, and new technologies.
- Assist in responding to RFPs (Request for Proposals) and preparing technical documentation.
Qualifications and Requirements:
- Bachelor's or higher degree in Business Administration, Computer Science, or Electrical Engineering from a reputable university.
- Minimum 1+ years of experience in pre-sales, sales, or channel alliances.
- Experience in the Telecom and BFSI sectors.
- Familiarity with sales processes, technical product presentations, and customer requirements analysis.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment and engage with clients effectively.
- Must have own conveyance to visit sites, as travel within and outside the city is required.
Why Choose This Role?
- This role offers the opportunity to work in a dynamic and challenging environment.
- A competitive salary and benefits package are on offer.
- Professional growth and development opportunities are available.
What We Offer:
- A great compensation package.
- Medical benefits for you and your family.
- Free lunch.
- Bi-annual performance-tied increments.
- Performance recognition awards.
- A great lean and agile work culture.
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