Operations Manager for Product Development
2 days ago
We are seeking a Product Operations Manager to join our team and drive growth in our Hardware portfolio. As a key member of our team, you will be responsible for defining, implementing, and optimizing processes to streamline our product development lifecycle, increasing team efficiency and capacity.
You will also drive continuous improvements in the engagement models between product, engineering, and business stakeholder teams. Additionally, you will develop comprehensive product rollout plans and manage their implementation.
You will work closely with product managers and stakeholders from sales, marketing, and engineering teams to drive rapid company growth. Additionally, you will oversee strategic and operational responsibilities as part of Motive's New Product Introduction and lead Early Access programs for hardware products.
Key Responsibilities:
- Track and analyze core business metrics related to product performance.
- Identify and advocate for key business insights to inform product enhancements.
- Lead and manage Beta programs for hardware testing, ensuring rigorous testing protocols and effective feedback loops with customers.
Requirements:
- 6+ years of experience as a program manager within Product, Sales, or Marketing organizations.
- Experience in managing product operations with a strong emphasis on hardware, including experience with New Product Introduction (NPI).
- Detail-oriented with exceptional written and verbal communication skills.
- A dedicated team player who excels at enabling others to perform at their best.
- A passion for engaging with and learning from customers.
- A self-starter with a high level of motivation to exceed expectations.
- Expertise in data analysis and manipulation using SQL or other tools.
- Proven experience in driving projects end-to-end and fostering collaboration across organizations at all levels.
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