Senior Technical Partnership Manager

4 days ago


Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

Senior Technical Partnership Managers play a crucial role in helping our customers succeed on the DigitalOcean platform. As a Senior Technical Partnership Manager, you will be a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to thrive.

Main Responsibilities:
  • Leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.
  • Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
  • Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.

This is a unique opportunity to work with a cutting-edge technology company that innovates with purpose. At DigitalOcean, you'll have the chance to do the best work of your career, working with some of the smartest and most interesting people in the industry.

Requirements:
  • Proven track record of successfully troubleshooting technical problems.
  • Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth.
  • Familiarity with cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.


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