Service Excellence Lead

Job Title: Service Excellence ManagerThe role of a Service Excellence Manager involves overseeing a team of customer service representatives to ensure high-quality support for customers through online channels.This position requires managing daily operations, coaching team members, monitoring performance, and resolving escalated issues.Excellent...

Job RequirementsWe are looking for a skilled service excellence agent to join our team.The ideal candidate will have excellent communication skills, be able to work under pressure, and provide exceptional customer service.Some of your key responsibilities will include:Handling customer inquiries via phone and emailProviding information about our products and...

Service Excellence CoordinatorWe are seeking a Service Excellence Coordinator to join our restaurant team. Key responsibilities include:Guest feedback management, comment cards, and follow-up calls to ensure customer satisfaction.Daily review of product quality, presentation, and reporting any issues to the relevant teams.Staff management, including...

Business Process Excellence Lead Job DescriptionWe are seeking a seasoned professional to join our team as a Business Process Excellence Lead. The successful candidate will be responsible for leading and managing key programs that drive improved sales performance, efficiency, and process excellence. The role requires strong project management skills, ability...

**Job Summary**We are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for handling customer inquiries and providing timely assistance via various channels. They will also use Cordic taxi dispatch software to facilitate booking and tracking of taxi services.The ideal candidate will have strong...

We are looking for a highly motivated Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring that our services meet the highest standards of quality. You will work closely with our team to develop and implement quality control processes, ensuring that our customers receive exceptional service.Benefits:This role...

About the RoleAs a Customer Service Representative, you will be responsible for handling customer inquiries, providing accurate solutions or alternatives, and maintaining detailed records of customer interactions.You will also be expected to meet or exceed performance KPIs such as call handling time, quality scores, and customer satisfaction.To succeed in...

Sales ExcellenceDost SolutionsIslamabadCustomer Sales Executive (US Based)Job Description:We are seeking a driven Sales Executive to join our sales team. In this role, you will be responsible for generating new business opportunities and maintaining client relationships within a designated territory or market segment. The ideal candidate will have a proven...

Job DescriptionWe are seeking a seasoned Customer Service Team Lead to manage and support our growing team of Virtual Assistants. The ideal candidate will have at least 3 years of experience as a Team Lead and 3 years in Customer Service, with excellent English communication skills.Key ResponsibilitiesMonitor and report on agent performance, attendance, and...

Customer Service Team LeadThis is an exciting opportunity to join our team as a Customer Service Team Lead. You will lead a team of customer service representatives, providing coaching, guidance, and support to help them meet their performance targets. The ideal candidate will have strong communication and interpersonal skills, excellent problem-solving and...