Chief Telecom Specialist

1 day ago


Lahore, Punjab, Pakistan beBeeExpert Full time 1,500,000 - 2,500,000

Telecom Expert Wanted

We are an elite customer experience outsourcer serving a global clientele. Our focus is on developing innovative solutions to protect client investments, reduce financial and operational risks, and enhance ROI.

Main Responsibilities
  • Resolve moderately complex problems with business communication systems.
  • Provide high-level technical consultation support to customers worldwide.
  • Support complex configuration programming changes for clients.
  • Lead projects and provide technical guidance on telecom initiatives as needed.
  • Collaborate with stakeholders to support end-user installations, configurations, and programming changes.
  • Deliver process training and knowledge transfer to team members.
  • Share technical expertise with external teams based on their skills and requirements.
  • Create job aids and method of procedures (MOP) for teams and customers.
  • Implement, demonstrate, and deliver solutions remotely or onsite.
  • Address escalated technical issues and ensure timely resolution.

Key Skills Required:

  • Technical expertise in telecom and telephony.
  • Problem-solving skills.
  • Excellent communication and consultation skills.
  • Leadership and project management skills.
  • Ability to work collaboratively with stakeholders.

Benefits:

This role offers a challenging and rewarding opportunity to work with a dynamic team, develop new skills, and contribute to the success of our clients.

What We Offer:

A competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.



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