
Senior Credit Recovery Manager
12 hours ago
Job Title: Credit Control Specialist
Key Responsibilities:- Monitor and report on accounts receivable to ensure timely collections.
- Maintain accurate records of account receivable databases, prepare receivables and collection reports, and analyze customer payment trends.
- Compile and review monthly reports on long outstanding balances and open customer balances to identify areas for improvement.
- Respond promptly to internal queries regarding payments and provide clear guidance on credit-related matters.
- Lead a team to optimize collection efforts.
- Visit clients regularly to resolve queries, negotiate repayment plans, and collect outstanding receivables in a professional manner.
- Collaborate with other departments to address credit-related issues, enhance recoveries, and implement effective credit control measures.
- Ensure tasks are completed on time and adjust the workflow as necessary.
- Negotiate and agree upon repayment plans with customers to minimize defaults.
- Facilitate communication between team members and clients.
- Organize and chair meetings to discuss key performance indicators, action plans, and results.
- Proficient in Quick-Books software and have hands-on experience in its use.
- 5-7 years of experience in Credit Control Department/Recoveries and Client Management.
- Strong knowledge of accounting and financial principles.
- Proficient in using Microsoft Office applications.
The ideal candidate will possess excellent organizational skills, attention to detail, and strong communication skills. They must also be able to work well under pressure and meet deadlines.
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