Community Manager

5 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a Community Manager to implement social media and communication campaigns aligned with marketing strategies. This role involves creating engaging text, images, and videos for social media, responding to comments and customer queries promptly, and monitoring and reporting on feedback and online reviews.

The ideal candidate has excellent communication skills and can develop engaging content. They should be a 'people person' with strong customer service skills and the ability to moderate online and offline conversations. Ultimately, this person will represent our brand and manage all community communications.

Key Responsibilities:
  • Develop and execute social media strategies to build brand awareness and engage with customers
  • Create high-quality content for social media platforms, including text, images, and videos
  • Monitor and respond to online reviews and customer inquiries in a timely manner
  • Track and report on community metrics to measure campaign effectiveness
Requirements:
  • Minimum 3 years of professional experience as a Community Manager
  • Knowledge or experience in Cryptocurrency/Blockchain is advantageous
  • Proven experience in community management and launching initiatives
  • Ability to track relevant community metrics
  • Hands-on social media management experience for brands
  • Ability to interpret website traffic and engagement metrics
  • Knowledge of online marketing channels
  • Proficiency with Microsoft tools, including Outlook 365 and Teams
  • Excellent writing skills


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