Service Desk Associate

6 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Service Desk Associate Position

We are looking for a highly motivated individual to join our team as a Service Desk Associate.

The ideal candidate will have excellent communication skills, a customer-centric mindset, and strong problem-solving abilities.

Job Description:

This role involves handling inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction.

Responsibilities and Requirements:
  • Respond to customer inquiries in a prompt and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Effectively resolve customer complaints.
  • Prior experience in a call center or customer service role is advantageous.
Skills and Qualifications:
  • Excellent verbal and written communication skills are essential.
  • Strong problem-solving abilities and a customer-centric mindset are necessary.
  • Proficiency in using computers and call center software is expected.

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