Senior Team Manager

3 days ago


Rawalpindi Cantonment, Pakistan Span Bpo Full time

This role is responsible for overseeing a team of agents, ensuring they meet performance targets. The Team Leader will provide coaching and training to improve their performance, meet regularly with their Manager to receive feedback and instructions, and keep the team informed about center operations and any impacting factors.

Key Responsibilities
  • Solution-focused problem-solving skills
  • Leadership and management expertise
  • Administrative and organizational abilities
  • Critical communication and interpersonal skills
  • Able to prioritize and manage workload effectively
  • Team player with strong collaboration skills
  • Availability for night shifts (9pm-6am)
About the Job

Ongoing employment opportunity at Span Bpo in Pakistan.



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