Social Media Engagement Manager
12 hours ago
Job Description
The Customer Care Representative will play a critical role in developing and implementing effective content strategies to engage customers on Facebook. They will be responsible for building and maintaining strong relationships with clients, identifying opportunities to expand our reach and increase sales through targeted advertising campaigns, analyzing engagement metrics to inform future content decisions, and participating in ongoing training and development to stay up-to-date on the latest social media trends and best practices. To be successful in this role, you must have a strong background in customer service or social media marketing, excellent communication and interpersonal skills, and the ability to work independently and as part of a team. A bachelor's degree in a related field or equivalent experience is required.Responsibilities
- CREATE ENGAGING CONTENT FOR FACEBOOK POSTS AND ADVERTISEMENTS.
- MONITOR AND RESPOND TO COMMENTS, MESSAGES, AND INQUIRIES IN A TIMELY MANNER.
- ENGAGE WITH RELEVANT FACEBOOK GROUPS AND COMMUNITIES TO EXPAND OUR REACH.
- ACTIVELY SEEK OUT POTENTIAL CLIENTS THROUGH FACEBOOK.
- Negotiate terms and close deals with clients.
Benefits
We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Our team is dedicated to helping you grow professionally and personally through ongoing training and development opportunities.-
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