Customer Solutions Advisor

1 day ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
About the Role

As a Customer Solutions Specialist, you will be the first point of contact for our customers, providing them with personalized and effective solutions to their problems.

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  • Main Responsibilities:
  • Answer inbound calls & emails from customers
  • Provide software support by troubleshooting technical issues or general account queries
  • Gather information on issues from customers to report or escalate to appropriate Subject Matter Experts

We are looking for someone who is solution-oriented, highly organized, and has excellent communication skills. If you have experience in customer support or customer care, especially with international clients, this could be the perfect opportunity for you.

In this role, you will work closely with our team to ensure that our customers receive the best possible service. You will be responsible for investigating root causes of issues, gathering information, and escalating problems to the relevant experts.

We offer a competitive salary package based on experience, comprehensive health insurance, and opportunities for career growth and development.

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