
Commercial Support Manager
2 days ago
**About the Role:**
We are looking for a skilled Commercial Support Manager to join our team. The successful candidate will have excellent communication and problem-solving skills, as well as experience in customer support and data analysis.
Key Accountabilities- Develop and implement effective processes to improve team performance.
- Lead and motivate the team to achieve KPI targets.
- Analyze data to identify areas for improvement and develop solutions.
- Collaborate with the Functional Lead to execute new processes and continuous improvement initiatives.
- Ensure high levels of customer satisfaction through effective issue resolution.
Essential Requirements:
- Proven experience in customer support or a related field.
- Degree in a relevant field, preferably with a master's degree.
- Strong communication and problem-solving skills.
- Ability to work effectively in a team environment.
- Flexibility to work rotating shifts.
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