
Pakistan Financial Data Specialist
3 days ago
Belmoney is a pioneering organization that's redefining the money remittance industry. We're committed to making global transactions seamless, secure, and accessible, connecting people and businesses across borders.
We're seeking talented individuals who share our passion for innovation and customer satisfaction. As a Back Office Analyst, you'll be part of a dynamic team that's dedicated to delivering exceptional results and exceeding customer expectations.
Job Description:
- Provide bilingual customer support via chat, phone, social media, and email, addressing customer inquiries and resolving issues efficiently.
- Identify and resolve systemic errors, taking proactive measures to prevent future occurrences and improve overall efficiency.
- Verify customer registration data, maintaining accurate records and ensuring compliance with regulatory requirements.
- Conduct corporate audits, evaluating processes and identifying areas for improvement.
- Maintain strong relationships with partners and suppliers, fostering collaborative partnerships and driving business growth.
- Implement preventive actions to ensure customer satisfaction, driving business expansion and success.
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