IT Support Specialist

We are seeking a talented and detail-oriented Technical Support professional to join our team. As a Helpdesk Engineer, you will be responsible for providing top-notch support to our clients by assessing their queries and providing timely resolutions.

Your primary goal will be to ensure that our clients receive the best possible service, maintaining a high level of customer satisfaction. You will work closely with our internal teams to resolve technical issues efficiently, leveraging your expertise in network security, Linux, and VM environments.

To succeed in this role, you will need strong analytical skills, excellent communication abilities, and a passion for staying up-to-date with industry developments. If you are a motivated and driven individual looking to make a meaningful contribution to our organization, we encourage you to apply.

The ideal candidate will possess a Bachelor's degree in Telecommunications, Electronics, or Computer Science, with relevant certifications such as CCNA. Strong knowledge of OSI Layer, TCP/IP, switching, and routing is essential. Additionally, experience with network security exposure and a good understanding of Linux & VM systems are highly desirable.

In return for your hard work and dedication, you can expect a rewarding career growth opportunity with a dynamic team. Our company offers a collaborative environment where your technical expertise will be valued and recognized.

This is an entry-level position, ideal for recent graduates or individuals looking to transition into a challenging and stimulating role. We offer full-time employment opportunities, providing a stable and secure work environment.

In this role, you will be part of our Information Technology department, working on projects that drive business growth and innovation. We are committed to unlocking community knowledge and fostering expert insights within our articles.

You can refer your friends and colleagues, increasing your chances of interviewing at our organization by 2x. We look forward to welcoming a talented and enthusiastic individual to our team.