Cloud Solutions Coordinator

2 weeks ago


Lahore, Punjab, Pakistan Cloudelligent Full time
About the Job Description

We're looking for a seasoned User Enablement Manager to join our team at Cloudelligent. In this role, you'll be responsible for driving digital adoption initiatives, developing user adoption strategies, and delivering training and enablement programs.

Job Summary
  • Drive Digital Adoption: Lead the design and implementation of user adoption programs that ensure users fully adopt and utilize our technology solutions.
  • Improve User Experience: Create interactive product walkthroughs, guided tours, and contextual in-app messages to drive feature discovery, reduce friction, and improve satisfaction.
  • Measure Success: Track key metrics, monitor platform usage, and evaluate the health of adoption programs. Use insights to iterate and improve.
Requirements
  1. Bachelor's degree in Business Administration, Computer Science, or a related field.
  2. 5+ years in a digital adoption, change management, user enablement, or training-focused role.
  3. Proficiency in digital adoption platforms such as WalkMe, Pendo, Userpilot, or similar tools.
  4. Strong project management skills, with the ability to develop roadmaps and execute cross-functional initiatives.


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