
Customer Engagement Specialist
7 hours ago
Sales and Customer Experience
">As a key player in our sales team, you will be responsible for engaging potential customers through proactive outreach and outgoing calls. This role requires excellent communication and interpersonal skills to effectively resolve customer inquiries and provide exceptional service.
">Responsibilities:
">- Engage with customers via phone calls to understand their needs and preferences.
- Identify opportunities to upsell or cross-sell products and services.
- Collaborate with the sales team to achieve sales targets and improve client relationships.
- Document customer interactions and feedback to enhance future interactions.
- Maintain knowledge of our products and services to provide informed support.
Key Skills and Qualifications
">- Excellent communication and problem-solving skills.
- Strong sales aptitude and ability to engage customers effectively.
- Proficient in using CRM software and call center technology.
- Ability to work independently and as part of a team.
- Customer-centric mindset and strong empathy.
Benefits and Incentives
">We offer a competitive package including communication benefits, incentive bonuses, and medical coverage to recognize and reward your hard work and dedication.
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