
Financial Operations Coordinator
1 week ago
Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Our platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
About the Role:
This position requires an individual with strong organisational skills and a high level of attention to detail and accuracy. As a Billing Specialist, you will be responsible for billing and processing charges, researching outstanding billing items, generating invoices, reviewing and validating refunds, and continuously providing feedback to the management team with inaccurate findings to solve problems and fine-tune processes. You will interact with internal departments to ensure timely handling and resolution of cases as well as assist our sales team in an operational capacity to close a sale and generate quotes.
Responsibilities:
- Resolving billing discrepancies and errors.
- Analysing billing documents and other data for accuracy and completeness.
- Creating invoices and customised billing.
- Validating credits/refunds and issuing refunds.
- Reviewing and improving the billing process.
- Ensuring proper period cut off for month end close procedures.
- Providing accurate and timely reporting.
Requirements:
- 1-2 years of experience in a Billing or Billing-related role.
- Independent self-starter and adaptable in a fast-paced and changing environment.
- Excellent communication skills (written and verbal).
- High level of attention to detail.
- Good command of Excel and Google Sheets.
- Knowledge of Zuora and Salesforce.com are a plus.
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