Customer Experience Coordinator

4 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Profile: As a Customer Experience Coordinator, you will be responsible for coordinating customer interactions to ensure that customers receive timely and effective service. This role requires excellent communication and problem-solving skills to provide solutions to meet customer needs.

Responsibilities:
  • To receive customers by phone, email or face-to-face and answer their questions.
  • To identify and understand customer needs and provide solutions to meet those needs.
  • To maintain customer interaction records and ensure that all customer information is accurate and up-to-date.

Qualifications: High school degree or above, marketing, business management or related majors are preferred. At least 1 year of experience in customer service or related fields. Excellent communication skills and problem-solving skills, able to handle work under pressure. Fluent in English with good written and verbal communication skills.



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