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AI-Driven Call Center Optimization Expert

2 weeks ago

Karachi, Sindh, Pakistan 5 Star Utilities Ltd Full time

The role of AI-Driven Call Center Optimization Expert involves collaborating with cross-functional teams to identify opportunities for integrating AI into outbound call center processes. You will be responsible for developing and implementing machine learning algorithms to analyze customer data and predict call outcomes.

Job Requirements:
  • Experience in designing and testing AI-powered solutions.
  • Knowledge of machine learning algorithms and their applications.
  • Ability to optimize speech recognition and natural language processing tools.
  • Strong analytical and problem-solving skills.

At 5 Star Utilities Ltd, we prioritize employee satisfaction and well-being. Our benefits package includes comprehensive health insurance, retirement plans, and paid time off.