Operations Excellence Leader

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Senior Order to Cash Operations Leader

About the Job:

This leadership position plays a pivotal role in driving operational excellence across Pakistan. As a seasoned professional, you will oversee the management of billing processes, ensuring seamless execution and continuous improvement.

Main Objectives:

  • Lead a team responsible for billing processes across Pakistan.
  • Collaborate with cross-functional teams to drive process improvements, automation, and standardization initiatives.
  • Develop and maintain strong relationships with stakeholders, ensuring effective communication and coordination.

Key Responsibilities:

  • Drive business growth through efficient billing processes, ensuring compliance with SLAs and KPIs.
  • Develop and implement data-driven strategies to optimize billing processes, improving customer satisfaction and reducing costs.
  • Manage the development and training of a high-performing service delivery team.

Requirements:

  • A minimum of 8 years of experience in a leadership role, preferably in a related field.
  • Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
  • Familiarity with SAP or Oracle ERP systems for Billing, as well as Salesforce (CRM), is highly beneficial.],


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