Customer Service Representative

7 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly organized and detail-oriented individual to fill the role of Front Desk Officer. As a key member of the team, you will be responsible for ensuring the smooth operation of the front desk area, including greeting and welcoming visitors, answering phone calls, and managing incoming and outgoing mail and packages.

The successful candidate will possess excellent communication skills, both written and verbal, and be able to provide accurate and helpful information to visitors and staff members. You will also be responsible for maintaining office security by following safety procedures and controlling access via the reception desk.

In addition to these duties, you will provide basic and accurate information in-person and via phone/email, assist with administrative tasks such as data entry and filing, and handle inquiries about the company's services and policies. A strong customer service orientation and ability to work in a fast-paced environment are essential for this role.

Qualifications for this position include a minimum of an Intermediate education level, preferably a Graduate degree. At least one year of experience in a similar or relevant job role is also required. Skills required for this position include good communication in English & Urdu, proficiency in Microsoft Office, and knowledge of office management systems.

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